Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to
https://cleaners.mn/, and My Neighbors Cleaners and governs data collection and usage.
For the purposes of this Privacy Policy, unless otherwise noted, all references to My Neighbors
Cleaners include https://cleaners.mn/ and My Neighbor’s House Cleaners LLC. The My Neighbor’s House Cleaners LLC website is a services
site. By using the My Neighbor’s House Cleaners LLC website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered, My Neighbor’s House Cleaners LLC may collect personally
identifiable information, such as your:

First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
If you purchase My Neighbor’s House Cleaners LLC products and services, we collect billing and credit card information.
This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal
information in the future.

Use of your Personal Information
My Neighbor’s House Cleaners LLC collects and uses your personal information to operate and deliver the services you have
requested.

My Neighbor’s House Cleaners LLC may also use your personally identifiable information to inform you of other products or
services available from My Neighbor’s House Cleaners LLC and its affiliates.

Sharing Information with Third Parties
My Neighbor’s House Cleaners LLC does not sell, rent or lease its customer lists to third parties.

My Neighbor’s House Cleaners LLC may share data with trusted partners to help perform statistical analysis, send you email or
postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to My Neighbor’s House Cleaners LLC, and
they are required to maintain the confidentiality of your information.

My Neighbor’s House Cleaners LLC may disclose your personal information, without notice, if required to do so by law or in
the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply
with legal process served on My Neighbor’s House Cleaners LLC or the site; (b) protect and defend the rights or property of
My Neighbor’s House Cleaners LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of
My Neighbor’s House Cleaners LLC, or the public.

Tracking User Behavior
My Neighbor’s House Cleaners LLC may keep track of the websites and pages our users visit within My Neighbor’s House Cleaners LLC, in order to
determine what My Neighbor’s House Cleaners LLC services are the most popular. This data is used to deliver customized
content and advertising within My Neighbor’s House Cleaners LLC to customers whose behavior indicates that they are
interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
My Neighbor’s House Cleaners LLC. This information can include: your IP address, browser type, domain names, access times
and referring website addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use of the My Neighbor’s House Cleaners LLC
website.

Use of Cookies
The My Neighbor’s House Cleaners LLC website may use “cookies” to help you personalize your online experience. A cookie
is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run
programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only
be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize My Neighbor’s House Cleaners LLC pages, or register with My Neighbor’s House Cleaners LLC site or services, a cookie helps
My Neighbor’s House Cleaners LLC to recall your specific information on subsequent visits. This simplifies the process of
recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same My Neighbor’s House Cleaners LLC website, the information you previously provided can be
retrieved, so you can easily use the My Neighbor’s House Cleaners LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
My Neighbor’s House Cleaners LLC services or websites you visit.

Security of your Personal Information
My Neighbor’s House Cleaners LLC secures your personal information from unauthorized access, use, or disclosure. My Neighbor’s House Cleaners LLC
uses the following methods for this purpose:

SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
guaranteed.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Please note that we may not be able to comply with requests to delete your personal information if
it is necessary to:

Children Under Thirteen
My Neighbor’s House Cleaners LLC does not knowingly collect personally identifiable information from children under the age
of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.
  • Complete the transaction for which the personal information was collected, fulfill the
    terms of a written warranty or product recall conducted in accordance with federal
    law, provide a good or service requested by you, or reasonably anticipated within the
    context of our ongoing business relationship with you, or otherwise perform a contract
    between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
    activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right
    of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the
    public interest that adheres to all other applicable ethics and privacy laws, when our
    deletion of the information is likely to render impossible or seriously impair the
    achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on
    your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is
    compatible with the context in which you provided the information.

Children Under Thirteen
My Neighbor’s House Cleaners LLC does not knowingly collect personally identifiable information from children under the age
of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.

E-mail Communications
From time to time, My Neighbor’s House Cleaners LLC may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication.

If you would like to stop receiving marketing or promotional communications via email from
My Neighbor’s House Cleaners LLC, you may opt out of such communications by Selecting “Unsubscribe” after an email.

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have
contracted.

Changes to this Statement
My Neighbor’s House Cleaners LLC reserves the right to change this Privacy Policy from time to time. We will notify you about
significant changes in the way we treat personal information by sending a notice to the primary
email address specified in your account, by placing a prominent notice on our website, and/or by
updating any privacy information. Your continued use of the website and/or Services available
after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy;
and (b) agreement to abide and be bound by that Policy.

Contact Information
My Neighbor’s House Cleaners LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe
that My Neighbor’s House Cleaners LLC has not adhered to this Statement, please contact My Neighbor’s House Cleaners LLC at:

My Neighbors House Cleaners LLC
3509 kyle ave N
Minneapolis, Minnesota 55422

Email Address:
Info@cleaners.mn

Telephone number:
7633392969

Effective as of February 20, 2023

Britta Vedder
Britta Vedder

Just left us a 5 star review

4.9
Based on 47 Reviews
google

We love our cleaners! They are respectful and thorough. I recommend them to everyone! —We have had other cleaners in the past, and so very thankful for My Neighbors House Cleaners. Their clean products work very well & I don’t need to “air” my house out afterwards with the strong cleaner smell.

Britta Vedder November 20, 2024
google

We have used my neighbors cleaners on and off for a couple of years. We are always satisfied with their work, believe their pricing is very fair and they are very easy to communicate with!

Nicole E. Recke November 6, 2024
google

I was working with My Neighbor’s House Cleaner for two years and they are very kind, understanding and flexible to people who works there, it is a fair paid, they have few incentives to motive their personal. I really Love this company and Jazmine it is such an amazing person who cares about their employees and customers. They always improve the ways to do the work to keep people happy. Highly recommend for your cleaning service and for work there too!

Alejandra Orjuela October 30, 2024
google

Start with the deep clean and then at least a monthly maintenance clean. They are super responsive! If you have feedback, tell them! We love our dedicated cleaner Maria!

google

We have been using My Neighbor’s for a few months now, and we have been incredibly satisfied with their work. They are very communicative, punctual, reliable, and most of all thorough. Our most recent cleaner, Fabiana, did an excellent job and made our house feel as clean as it possibly can! I would highly recommend My Neighbor’s House Cleaners to anyone for a cleaning service.

Derek Steinke July 22, 2024
google

Great job Maria!

Harald Markley April 25, 2024
google

My Neighbors cleaners always comes through! Nancy left our house looking great today. Thank you.

Nancy Intermill April 10, 2024
google

Nancy has been cleaning our home for over two years. She is efficient, detailed and focused on her work. It’s wonderful having the same cleaning tech every time, and I always look forward to knowing she’s coming to clean.

Anne Jewison April 7, 2024
google

Nancy O did an excellent job with our cleaning today. She had great attention to detail.

Jennifer Davis March 20, 2024
google

We love this group! From start to finish the communication and follow through is great. They do a thorough and exceptionally consistent job - they are worth every penny! Would highly recommend. Maria is our absolute favorite!

Marit Slawson March 2, 2024
google

My Neighbors Cleaners is great! I’ve been using them for over a year now and I’m so happy I decided to get a cleaning service!

Amber Gust February 4, 2024
google

We love " My Neighbor's House Cleaners" They do a great job very time! We always look forward to their visits!

Marina Bakman January 31, 2024
google

The cleaners are kind and thorough, with extra thoughtful touches here and there. Communication with the office is excellent. I appreciate the reminders, the text letting me know they’re on their way and the text announcing completion. Absolutely recommended!

Dena Baron January 31, 2024
google

I've been working with My Neighbors House Cleaners for close to 5 years and I am not surprised by their business growth! They have consistently done an excellent job over the years and they know where my focused cleaning needs are, particularly with 2 large dogs in the house! They are trustworthy, reliable, conscientious and have been accommodating. I highly recommend Jasmine and her team! Luana

Luana Ball October 11, 2023
google

We have been extremely happy with My Neighbors! We have been clients for about three years and have only good things to say. They are reliable, responsive and our crew provides a consistently GREAT clean.

Lisa Sisson October 10, 2023
google

I have nothing but good things to say about these guys. They are professional, courteous, on time, and kick butt at cleaning!!! Reasonable pricing for the work they do, which is top notch. Give them a shot - you won't be sorry.

Dee K. September 27, 2023
google

I’ve used a couple cleaning services before landing on them, and I’m so pleased! Very thorough, friendly and timely.

Alexandra Gilboy August 17, 2023
google
Kevin Wright June 7, 2023
google

Highly recommend My Neighbor’s House Cleaners. Friendly staff, thorough and reliable. If you’re thinking about it, don’t hesitate! They are fantastic.

Colleen May 27, 2023
google

My Neighbors Cleaners service did a terrific job with deep cleaning in 2021. I’ve been using their cleaning service every two weeks since then. They are not the cheapest out there, but very consistent and meticulous. The owners are amazingly good especially with the floor. The wood floor look so beautiful whenever they are in charge. Time of the cleaning varies each time. I get messages in advance. Sometimes one person will be assigned, sometimes two. There have been several people who have came out to clean my house. While it was nerve wracking at first, I don’t see high turnover of workers. Only few of them have language barriers. They have been all great, professional, very easy to work with. Highly recommended!

Kristin Lee May 18, 2023
google

Highly recommend!

Marissa Smith May 15, 2023
google
Molly O'Connell May 11, 2023
google

Great work, excited to have them back!

google

Nancy does a very thorough job and is responsive to feedback. They give great updates regarding timing and are flexible with requests. Highly recommend.

Sonya Kuznetsov Duffy February 13, 2023
google
Calvin Meier February 11, 2023
google

I absolutely love “My Neighbors House Cleaners”! They do a professional job and I have recommended them many times.

Jenni Monogue February 11, 2023
google

Nancy always does a wonderful job cleaning our home!

Adrienne Anderson February 6, 2023
google

We had our house deep cleaned after recently having had a baby. I felt the communication before and after was great, the service excellent, the price fair, and the staff was very friendly. Our house has never been so clean!

Stephani Johnson January 21, 2023
google

Jasmine and her crew are always prompt and make my house sparkling clean!

Family Onyango October 11, 2022
google

We've been using My Neighbor’s House Cleaners for a year and greatly appreciate their service.

Kristin Jacobs October 11, 2022
google

We've used My Neighbor's House Cleaner for over a year and they are wonderful!

Heather Smith October 11, 2022
google

Maricela did an outstanding job cleaning our house today! The floors were beautiful, vacuuming, and dusting was done excellently. The kitchen & bathrooms were sparkling. Thank you!

Ann Meyer October 7, 2022
google

Always do a great job. I always look forward to cleaning day. So great to have a fresh clean home.

Joel Breeggemann October 6, 2022
google

My Neighbors Cleaners do an excellent job. When cleaning, nothing is missed. Great pricing and staff. I highly recommend them!

Lynn Harrington September 28, 2022
google

We had our initial cleaning yesterday and we couldn’t have been happier. We have had other cleaners before and they don’t even compare to My Neighbors House Cleaners. The attention to detail is what puts them on the top of my list. I recommend 100%!

Britta Vedder September 13, 2022
google

My Neighbor’s House Cleaning is wonderful!! They are professional, friendly and do an incredible job with my dirty house. I love when I walk into the house and it’s spotless! I highly recommend them!

Lynn Harrington February 3, 2022
google

We’ve been using My Neighbor’s House Cleaners for the last 2 years and absolutely love the service. The highlight of our month is the few hours our house is immaculate before our small children return from daycare and destroy it.

Jason Stevensen December 27, 2021
google

Very reliable and professional service focused on customer satisfaction, and love that they use more natural products.

Angela Mineo December 14, 2021
google

I was happy to find a service that does indeed take pride in their work. Their attention to detail is real! They are responsive and responsible!

Mary Martin December 1, 2021
google

We love having Jasmine and her team members as our cleaners! Our house looks great after each time they clean! We always look forward to them coming back!

Yan Bakman December 1, 2021
google

Jazz and her team are fantastic! Really professional cleaning company that does high quality work at an affordable price. I've been very impressed with the work all of the cleaner's I've had from MNHC - Jazz, Juan and Julie are all exceptional.

Kaylee Thomsen August 10, 2021
google

Outstanding, friendly, and communicative.

Rebekah Cowdrey April 10, 2021
google

Incredibly impressed with Jasmine and her team. She is so responsive and their work is top-notch. My house always sparkles after they’ve been here!

Alyssa Augustine February 27, 2021
google

My Neighbor’s House Cleaners (Jasmine and Juan owners) work with the highest level of quality and professionalism, I recommend them, get a quote and you won't regret it!!

Elsa Quammen January 26, 2021
google

Exceeded all of my expectations! I am so happy with how beautiful my home looks. Thank you!!

Danielle Ceciliano November 21, 2020
google
Elizabeth Yellman November 21, 2020